Terms and conditions
Terms & conditions
Booking and Payment
- All bookings must be made in advance and confirmed upon full payment.
- Payment methods accepted include bank transfer, credit/debit cards, and other approved modes.
Cancellation and Refund Policy
- Cancellations made more than 72 hours before the scheduled flight are eligible for a partial refund (subject to an administrative fee).
- No refunds are provided for cancellations made less than 72 hours before departure.
Passenger Information
- Passengers must provide accurate personal details during booking, including valid identification.
- Any changes to passenger details must be communicated at least 48 hours in advance.
Baggage Allowance
- Passengers are allowed a specific baggage weight limit, subject to the helicopter’s capacity.
- Excess baggage may incur additional charges or be restricted for safety reasons.
Safety Compliance
- Passengers must comply with safety instructions provided by the crew at all times.
- Smoking and carrying hazardous materials are strictly prohibited on board.
Weather Conditions
- Flights are subject to weather conditions and may be rescheduled or delayed for safety reasons.
- In the event of weather-related cancellations, passengers will be offered alternative options or a refund.
Liability Disclaimer
- Fly Taxsee Aviation is not liable for delays, cancellations, or disruptions caused by unforeseen circumstances, including weather or technical issues.
- Passengers are advised to have personal travel insurance to cover unforeseen events.
Medical Considerations
- Passengers with medical conditions must inform the company at the time of booking.
- Fly Taxsee Aviation reserves the right to refuse travel if it poses a risk to the passenger or others.
Behavior and Conduct
- Passengers must behave respectfully towards the crew and fellow passengers.
- Disruptive behavior may result in removal from the flight without refund.
Amendments and Updates
- Fly Taxsee Aviation reserves the right to update terms and conditions without prior notice.
- Customers are encouraged to review the latest terms on our official website before booking.
By booking a flight with Fly Taxsee Aviation, passengers agree to abide by these terms and conditions. For further inquiries, please contact our customer support team.